.fix:after{content:".";display:block;height:0;clear:both;visibility:hidden;}.fix{*zoom:1;}.pos{margin-bottom:10px;padding:5px 10px 10px;border-bottom:1px solid #ddd;font-family:simsun;}.help_nav{width:170px;float:left;}.help_nav ul li{position:relative;}.help_nav li a{padding-left:10px;display:block;height:25px;line-height:25px;overflow:hidden;outline:none;}.help_nav li a:hover{color:#fff;background:#039bb2;}.help_nav ul ul{border:0;margin:0 0 6px 0;}.help_nav ul ul li{border:0;margin-left:15px;background:url(http://source.qunar.com/site/images/new_main/zyf/dot.gif) no-repeat 0 center;}.help_nav ul .active a{color:#fff;background:#039bb2;cursor:default;}.help_right{margin-left:185px;padding:10px;font:normal 12px tahoma,SimSun,Verdana,Arial,Helvetica,sans-serif;color:#555;border-left:#dfdedb 1px solid;}.help_right h2{padding:0 0 10px 14px;color:#004d95;line-height:18px;height:18px;overflow:hidden;border-bottom:1px dotted #d5dbdc;font-size:14px;font-weight:700;background:url(http://source.qunar.com/train/images/help_titlebg.png) no-repeat 0 2px;}.help_right h5,.help_right h3{font:bold 14px/25px Tahoma,simsun,Arial;}.help_right .ct{padding:10px 0 0 10px;}.help_right .article{padding:10px 0 0 10px;font-family:'微软雅黑';line-height:22px;}.help_right .article h1{font-size:16px;text-align:center;}.help_right .article .texright{text-align:right;padding:10px 0;}.help_right .article p{text-indent:24px;margin-bottom:15px;}.help_right .article .center2{text-align:center;text-indent:0;}.help_right .codelist li{line-height:25px;}.help_right .codelist ul{margin-bottom:10px;}.help_right .codelist ul li{padding-left:16px;}.help_right .faq{line-height:18px;}.help_right .faq dt{margin:20px 0 4px 0;font-weight:700;}.help_right .faq dd em{float:left;width:25px;}.help_right .faq dd p{margin-left:25px;}.help_right .process{margin:10px 0 16px 0;}.help_right .hot_tag{height:1%;overflow:hidden;zoom:1;padding:10px 0 0 0;}.help_right .hot_tag span{width:85px;float:left;line-height:24px;}.help_right .hot_tag .help_taglist{margin-left:90px;}.help_right .hot_tag .help_taglist li{float:left;margin-right:20px;line-height:24px;white-space:nowrap;}.help_right .contact_us dl{line-height:18px;}.help_right .contact_us dl dt{font-weight:800;margin:11px 0;}.help_right .contact_us dl dd cite{font-style:normal;padding-left:14px;}.help_right h3{margin:10px 0;}.help_right p.cancle24{text-indent:0;}.help_right .bl_ml24{display:block;margin-left:18px;}.help_right .proce_ct{padding:10px 0 0 10px;line-height:22px;}.help_right .proce_ct p{margin-bottom:10px;}.help_right .proce_ct h5{margin-bottom:5px;}.numberlist{padding-left:52px;}.numberlist li{line-height:24px;list-style:decimal;list-style-position:outside;}.noticenumb{padding:10px 0 20px 25px;}.noticenumb li{line-height:24px;list-style:decimal;list-style-position:outside;}.noticenumb li b{font-weight:700;}.help_right .note{color:#888;padding:30px 0;}.process_step{height:1%;overflow:hidden;zoom:1;margin:20px 0 5px 0;}.process_step li,.process_step li.fivestep,.process_step li .one,.process_step li .two,.process_step li .three,.process_step li .fourstep{background:url(http://source.qunar.com/train/images/proces.png) no-repeat 0 0;}.process_step li{float:left;width:143px;height:56px;font-size:14px;margin-right:16px;overflow:hidden;background-position:0 -160px;}.process_step li b{font-weight:100;text-align:center;width:100px;float:right;margin-right:2px;display:inline;height:56px;line-height:56px;}.process_step li.fivestep{width:136px;height:56px;overflow:hidden;margin-right:0;background-position:0 -248px;}.process_step li.fivestep b{font-weight:100;text-align:center;width:90px;float:right;display:inline;height:56px;line-height:56px;}.process_step li .one,.process_step li .two,.process_step li .three,.process_step li .fourstep{float:left;margin:10px 0 0 15px;display:inline;text-indent:-99999em;}.process_step li .one{width:14px;height:34px;background-position:0 -335px;}.process_step li .two{width:23px;height:34px;background-position:0 -387px;}.process_step li b.b1{padding:10px 0;height:26px;line-height:18px;}.process_step li b.b1 em{font-size:12px;}.process_step li .three{width:22px;height:34px;background-position:0 -446px;}.process_step li .fourstep{width:22px;height:34px;background-position:0 -507px;}.help_right .article h3{font-size:12px;font-weight:700;}.help_right .article h3 span{float:right;font-weight:100;}.tickets_adva{padding:8px 0 4px 0;height:100%;overflow:hidden;}.tickets_adva li{float:left;width:100%;height:100%;overflow:hidden;padding:5px 0;line-height:21px;}.tickets_adva .ticket_col1{float:left;width:8%;font-weight:bold;color:#666;}.tickets_adva .ticket_col2{float:left;width:89%;line-height:21px;}.tickets_adva .ticket_col2 a{margin-right:10px;white-space:nowrap;float:left;}